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Ecotracker randomly dropping out

Gasflasche

Member
Posts: 2
Registered: 10.03.2026 um 17:36

Gasflasche (72862)

am 27.04.2026 um 16:37

Dear community,

my ecotracker IR has been installed since about 6 weeks, things ran smoothly so far, until I started noticing dropouts since a few days. Every now and then, my Ecotracker stops sending data for a few seconds, minutes or even hours, for no apparent reason.

It remains visible within my wireless local network, showing -55 ~ -56 dbm signal strength. I also tried accessing the JSON-data over my browser, which doesn’t work as long as the dropout lasts. However, the ecotracker itself appears to be accessable. Disconnecting its power in order for it to “restart” also doesn’t change things.

I have no events or see any other reasons as to why these dropouts start/end. Firmware is 2.0.19, I’ve set the IP-address within my network as fixed.


Possibly a little of topic, but it would be cool if the ecotracker could be set to use no cloud-connection and keep things within the local network, maybe check for firmware updates but that’s about it. If I want to access my ecotracker while travelling, I just use a VPN.

user of ecotracker IR

Andi

Member
Posts: 122
Registered: 30.07.2023 um 20:28

Andi (32619)

am 27.04.2026 um 18:17

Hey,
you should send your query directly to the support team in order to get a rapid answer.
Please let us know what's transpire.

Best
Andi
EcoTracker

Gasflasche

Member
Posts: 2
Registered: 10.03.2026 um 17:36

Gasflasche (72862)

am 28.04.2026 um 01:08

I did and I'll keep updating here, maybe it will be useful for somebody else some time. The ecotracker dropped out already over 13 hours now, so it's time to do something about it ;)
user of ecotracker IR

Andi

Member
Posts: 122
Registered: 30.07.2023 um 20:28

Andi (32619)

am 28.04.2026 um 13:54

Sounds like an ecotracker defect... I never faced such problems; I have the old blue ecotracker BTW.
EcoTracker